FAQ

Frequently Asked Questions
Learn more about

What are your Hours of Operation?

Monday thru Friday 7am to 5pm and Saturday 7am to 12pm

Can I make a payment online?

Yes, you can make a payment at: billing.Athensservices.com/billing. We accept e-check, Visa, Mastercard and Discover. There are no additional fees for this service.

Which Holidays do you observe?

• New Year’s Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

How do I get a quote to rent a temporary bin or roll off?

You can call us at (888) 336-6100to get more information and schedule a service request.

How do I Schedule a bulky Item Pick up?

You may fill out our form online here. You may also call (855) 557-1007.

Learn how to properly dispose and what waste belongs in what container

What goes in my container?


What goes in my blue container?

The blue container is for the collection of recyclable materials; mixed waste paper (including newsprint, ledger writing and copier paper, junk mail, magazines, glossy paper, paperback books, cereal boxes, paper grocery bags, wrapping paper, corrugated cardboard, aluminum foil and cans, glass jar, bottles, steel (tin) food cans, coat hangers, bi-metal beverage cans, juice boxes, milk cartons and all other materials that can be recovered at the processing facility.


What goes in my black container?

This container is for household trash items such as bathroom waste, candy bar wrappers, chip bags, cigarette butts, diapers, disposable gloves, foam, packaging peanuts, palm fronds, pet waste, plastic bags, cacti and succulents, yucca leaves and other solid waste materials considered to be no longer of use. But don’t worry: if you accidently put a recyclable in this container, we’ll recycle that for you.


What goes in my green container?

The green container is for the collection and recycling of yard trimmings and organics. Yard trimmings include grass clippings, leaves, brush, branches, tree trimmings and other forms of organic materials less than 4 inches in diameter and 4 feet in length generated from landscapes and gardens.

PLEASE, NO palm frond, yucca leaves, bamboo, rocks, dirt or trash; if these items are placed in the green container, it will be tagged and your card will not be serviced until these items are removed.


What goes in my brown container?

The BROWN container is for horse manure. Less than 1% of the population has a brown bin.
If you require one, please call 1-800-773-2489.

DO NOT PLACE IN CONTAINER(S):

Automotive Parts, Batteries, Construction Debris, Cleaning Products, Electronics, Flammable Material,  Compact Florescent Bulbs Or Tubes, Paint, Pool Chemicals, LED Lights, Medical Waste, Pesticides or Herbicides, Universal Waste, or Other Hazardous Material. For proper disposal options, click here.