FAQ

Frequently Asked Questions

Learn more about Athen Services:

To learn more click on the categories below:

What are your Hours of Operation?

Monday – Friday: 7 a.m. to 5p.m.
Saturday: 7 a.m. to 12 p.m.
Sunday: Closed

Where can I make a Payment?

Los Angeles – North Central Office
6363 Wilshire Blvd., Suite 200
Los Angeles, CA 90048 | map

Los Angeles – West LA Office
1950 Sawtelle Blvd., Suite 357
Los Angeles, CA 90025 | map

Los Angeles – Harbor Office
350 W. 5th Street, Suite 210
San Pedro, CA 90731 | map

City of Industry Office
15045 Salt Lake Avenue
City of Industry, CA 91746 | map

Irwindale Office
5355 Vincent Avenue
Irwindale, CA 91706 | map

Can I make a payment online?

Yes! We encourage all customers to use online billing to help us support an earth-friendly environment. You can make a payment at: Billing.AthensServices.com.

We accept e-check, Visa, Mastercard and Discover. There are no additional fees for this service.

Which Holidays do you observe?

• New Year’s Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

How do I get a quote to rent a temporary bin or roll off?

Use the online Request Services form.

Or, you can call us at (888) 336-6100 to get more information and schedule a service request.

How do I Schedule a bulky Item Pick up?

Use the online Request Services form.

Or, you can call us at (855) 557-1007.

Learn how to properly dispose and what waste belongs in what container

What goes in my container?

Blue Recycling Container
BLUE = RECYCLABLES
Click to learn more

The blue container is for the collection of recyclable materials; mixed waste paper (including newsprint, ledger writing and copier paper, junk mail, magazines, glossy paper, paperback books, cereal boxes, paper grocery bags, wrapping paper, corrugated cardboard, aluminum foil and cans, glass jar, bottles, steel (tin) food cans, coat hangers, bi-metal beverage cans, juice boxes, milk cartons and all other materials that can be recovered at the processing facility.

Black Landfill Container
BLACK = LANDFILL
Click to learn more

This container is for household trash items such as bathroom waste, candy bar wrappers, chip bags, cigarette butts, diapers, disposable gloves, foam, packaging peanuts, palm fronds, pet waste, plastic bags, cacti and succulents, yucca leaves and other solid waste materials considered to be no longer of use. But don’t worry: if you accidently put a recyclable in this container, we’ll recycle that for you.

Green Composting Container
Green = Organics
Click to learn more

The green container is for the collection and recycling of yard trimmings and organics. Yard trimmings include grass clippings, leaves, brush, branches, tree trimmings and other forms of organic materials less than 4 inches in diameter and 4 feet in length generated from landscapes and gardens.

PLEASE, NO palm frond, yucca leaves, bamboo, rocks, dirt or trash; if these items are placed in the green container, it will be tagged and your card will not be serviced until these items are removed.

Brown Horse Manure Container
Brown = Horse Manure
Click to learn more

The BROWN container is for horse manure. Less than 1% of the population has a brown bin.
If you require one, please call 1-800-773-2489.

DO NOT PLACE IN CONTAINER(S):

Automotive Parts, Batteries, Construction Debris, Cleaning Products, Electronics, Flammable Material,  Compact Florescent Bulbs Or Tubes, Paint, Pool Chemicals, LED Lights, Medical Waste, Pesticides or Herbicides, Universal Waste, or Other Hazardous Material. For proper disposal options, click here.

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