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Commercial Waste Collection


Your Partner to Achieving a Zero Waste Future

Athens was founded on the simple principle of providing exceptional service by hiring and developing great people, while fostering a safe, healthy, and sustainable environment. This is the Athens Way! Athens is thrilled to welcome Thousand Oaks into the Athens family. Together, we can establish the best environmental programs today and for future generations.

Collection Time

Trash Collection and Street Sweeping Schedule

Collection services for commercial customers take place Monday – Saturday from 7:00 am to 7:00 pm

Hours of Operation

Monday - Friday7:00 a.m. - 5:00 p.m.
Saturday8:00 am to 12:00 pm

City of Thousand Oaks

What Goes Where Guide

Holiday Schedule

Holidays create a one-day delay in collection service. Athens Services observes the following holidays:

New Year’s Day

Memorial Day

Independence Day

Labor Day


Christmas Day

If the holiday falls on Monday through Friday, collection services for the remainder of the week will be delayed by one day. If the holiday falls on Friday, service will be delayed until Saturday. If the holiday falls on Saturday or Sunday, there will be no delay in service.


Container Dimensions/Guidelines

Athens Services provides an array of different container types. Customized bin orders are also available.

Customers should adhere to the following container guidelines to ensure smooth, uninterrupted service:

  • Please do not overload or overfill trash bins.
  • Promote worker safety by not placing bulky or heavy material in or around the bin.
  • Avoid health and safety code violations. Do not place the following in your bin: Hazardous Waste, E-Waste, or Medical Waste.
  • All refuse must be placed inside the container with the lids closed. Any refuse that is placed alongside or above the sides of container will not be collected.
  • Dirt, rock, concrete, and other construction debris are NOT allowed in trash bins.

What Goes in My Container?


Green Waste: branches; flowers; grass clippings; hedge trimmings; leaves; weeds; & untreated/unpainted lumber, plywood, & scrap wood

Food Scraps: fruits; vegetables; bread; rice; pasta; cheese; dairy; coffee grounds; coffee filters; meat; bones; poultry; seafood; soft shells (e.g. lobster, crab, & shrimp)

Food-Soiled Paper:
*All items must be 100% plant-fiber based with NO petroleum based plastic, wax, or bio-plastic coating, liner, or laminate. Must be soiled ONLY with food or drink liquids.
– 100% fiber based, compostable to-go containers & servingware, egg cartons (paper), paper napkins & kitchen towels, plates, packaging, and pizza boxes


If empty of liquid and food, the following is acceptable in your blue recycling container.

  • Plastic #1 beverage bottles/ jugs (with cap) & to-go clamshells
  • Plastic #2 & #5 detergent jugs & food containers

Paper: (clean, dry, and no metal or lamination), magazines, mail, office paper, newspaper, paper bags, & telephone books

Cardboard: broken down cardboard, corrugated fiberboard, & clean pizza boxes
Glass: bottles & jars only (remove lids)

Metals: aluminum cans, foil, & trays, scrap metal, steel cans & tin cans

Acceptable, but may not be recycled currently:

  • Plastics numbers 4 & 7
  • Cereal boxes (remove bag), egg cartons, frozen food boxes, & soup/milk/juice cartons


Glass: ceramic, porcelain, & non-food related glass

Food Containers: chip bags, compostable “plant-based plastic,” juice pouches, paper coffee cups, snack bar wrappers, tea bags, & tea wrappers

Paper: bathroom & facial tissues, envelopes (padded and Tyvek), laminated or plastic coated paper, napkins, photographs, & receipts

Plastic: plastics #3 & #6 (hard & foam); all black plastics; bubble wrap; disposable gloves; garden hoses; empty motor oil containers; plastic bags & film (e.g. dry cleaning bags & cellophane); plastic toys; tarps; & small plastics (e.g. utensils, straws, serving cups, etc.)

Misc.: unusable clothing & fabric; cacti & succulents; cigarette butts; diapers; hard shells (e.g. clams, mussels, & oysters); lint; palm fronds; pet waste; produce stickers; & yucca leaves


State law prohibits the disposal of hazardous material into your containers.  For proper disposal options, click here. We also ask that you do not place bulky items, construction debris, electronic waste, or automotive parts in your containers. For bulky items disposal options, click here .

The following is a list of items you should not place in your container:

Automotive Parts


Cleaning Products

Construction & Demolition Waste

Fluorescent Light Bulbs or Tubes

Electronic Waste

LED Lights

Medical Waste

Paints, Solvents, and Thinners

Pesticides or Herbicides

Pharmaceuticals/Over–the-Counter Medicines

Pool Chemicals

Radiological Waste

Syringes or Sharps



Used Motor Oil

Electronic Waste Examples:

Electronics can include those devices that utilize electrical wiring, plug into  an electric outlet, or take a battery or light bulb. Examples include (but are not limited to): computers and accessories, circuit boards, extension cords, flashlights, microwaves, phones, stereos, and televisions.

Construction and Demolition:

Waste material generated during the construction, renovation or demolition of a location cannot be placed in your containers. To order temporary service for construction projects, click hereThe most common materials are:  concrete, wood, drywall, asphalt shingles, and asphalt pavement.

Hazardous Waste

E-waste, hazardous waste, and u-waste is NOT accepted in any Athens container and must be disposed of through alternative collection methods, as described here. It is illegal to dispose of these items into a waste container, down the drain, or by abandonment. 

Household Hazardous Waste (HHW) is any product labeled toxic, poisonous, corrosive, flammable, combustible, or an irritant. Examples include, but are not limited to, antifreeze, automotive fluids, cleaning products, compressed gas cylinders (full or empty), fertilizers, herbicides, paint, pesticides, pool chemicals, solvents, and more.

The Thousand Oaks Household Hazardous Waste Facility accepts, for a fee, small business quantities by appointment only. To schedule an appointment, please visit

Alternatively, contact the Athens Customer Care Center at (833) 791-2377 or email to schedule a collection of e-waste and/or hazardous waste. Collection and disposal fees will apply.


Commercial Businesses

Commercial customers are encouraged to contact the Athens’ Customer Care Center to request a bulky item pickup, subject to additional charges for each item. Acceptable bulky items include, but are not limited to, dryers, furniture, mattresses, refrigerators, rugs, tree trunks, washing machines, and water heaters. 

Automobile parts, construction debris, and hazardous waste are NOT allowed as part of a bulky item pickup or in any Athens container.


Multi-family Residents

For multi-family dwellings with centralized collection service, Athens will provide bulky item pickup once per month on a designated date, at no additional cost.

Additional Resources



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City of Thousand Oaks| COMMERCIAL SERVICES
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Customer Service Number

(888) 336-6100

Customer Service Hours
7:00 AM – 12:00 PM NOON SATURDAY

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