Thousand Oaks

Commercial Waste Collection


Thousand Oaks

Your Partner to Achieving a Zero Waste Future

Athens Services is a local, family-owned waste collection and recycling company that has been a fixture in the greater Los Angeles community for the past 60 years. We provide innovative, consistent and quality environmental services to our more than 250,000 customers in the 50+ communities we serve. Through reuse, recycling and composting, Athens diverts valuable resources from landfills.


Collection services for commercial customers take place Monday – Saturday from 7:00 am to 7:00 pm


For all service requests and inquiries, call Athens Customer Care Center (805) 852-5264

Thousand Oaks


Information, standards, and special instructions!


Holidays create a one-day delay in collection service. Athens Services observes the following holidays:

If a holiday falls on a Saturday or Sunday, waste collection services will not be delayed.


Athens Services provides an array of different container types. Customized bin orders are also available.

Customers should adhere to the following container guidelines to ensure smooth, uninterrupted service:

  • Please do not overload or overfill any Athens Container.
  • Promote worker safety by not placing bulky or heavy material in or around the bin.
  • Avoid health and safety code violations. Do not place the following in your bin: Hazardous Waste, E-Waste, or Medical Waste.
  • All waste must be placed inside the container with the lids closed. Any waste that is placed alongside or above the sides of the container will not be collected.
  • Dirt, rock, concrete, and other construction debris are NOT allowed in carts or bins.



SB 1383 targets the reduction of methane emissions from landfills. The law establishes targets to achieve a 75% reduction in the level of the statewide disposal of organics waste from the 2014 level by 2025. It also requires that at least 20% of currently disposed edible food be recovered for human consumption statewide by 2025.

Beginning January 1, 2022, all businesses, schools, and multifamily complexes are required to subscribe to an organics collection service and must separate into their green organics container ALL of their green waste, food scraps, and food-soiled paper (100% fiber based).

In addition, Edible Food Generators (considered Tier 1 and Tier 2) must recover the maximum amount of edible food that would otherwise be disposed of, arrange for food donation and collection through contracts or written agreements with food recovery organizations or services, and maintain food donation records.

For more information on SB 1383, please visit


This bill requires businesses and multifamily buildings (of 5 or more units) that generate 2 cubic yards or more of solid waste per week to arrange for organics recycling services. As of January 1, 2022, all businesses are required to follow the SB 1383 regulations.


To further California’s recycling efforts, AB 341 established a statewide recycling goal of 75% by 2020. This law requires California commercial or public entities that generate four (4) or more cubic yards of solid waste per week, and multifamily dwellings of five (5) or more units, to arrange for recycling services. As of January 1, 2022, all businesses and multifamily dwellings (of all sizes) are required to follow the SB 1383 regulations.


Correctly reduce, reuse, recycle, compost, or dispose of unwanted items; check out Athens’ interactive “What Goes Where Guide.’’

Visit Athens’ Outreach Materials & Resources page for downloadable signage, Recycling Cheat Sheet, and additional resources.

If empty of liquid and food, the following is acceptable in your blue recycling container.

  • Plastic #1 beverage bottles/ jugs (with cap) & to-go clamshells
  • Plastic #2 & #5 detergent jugs & food containers

Paper: (clean, dry, and no metal or lamination), magazines, mail, office paper, newspaper, paper bags, & telephone books

Cardboard: broken down cardboard, corrugated fiberboard, & clean pizza boxes
Glass: bottles & jars only (remove lids)

Metals: aluminum cans, foil, & trays, scrap metal, steel cans & tin cans

Acceptable, but may not be recycled currently:

  • Plastics numbers 4 & 7
  • Cereal boxes (remove bag), egg cartons, frozen food boxes, & soup/milk/juice cartons

Green Waste: branches; flowers; grass clippings; hedge trimmings; leaves; weeds; & untreated/unpainted lumber, plywood, & scrap wood

Food Scraps: fruits; vegetables; bread; rice; pasta; cheese; dairy; coffee grounds; coffee filters; meat; bones; poultry; seafood; soft shells (e.g. lobster, crab, & shrimp)

Food-Soiled Paper:
*All items must be 100% plant-fiber based with NO petroleum based plastic, wax, or bio-plastic coating, liner, or laminate. Must be soiled ONLY with food or drink liquids.
– 100% fiber based, compostable to-go containers & servingware, egg cartons (paper), paper napkins & kitchen towels, plates, packaging, and pizza boxes

Glass: ceramic, porcelain, & non-food related glass

Food Containers: chip bags, compostable “plant-based plastic,” juice pouches, paper coffee cups, snack bar wrappers, tea bags, & tea wrappers

Paper: bathroom & facial tissues, envelopes (padded and Tyvek), laminated or plastic coated paper, napkins, photographs, & receipts

Plastic: plastics #3 & #6 (hard & foam); all black plastics; bubble wrap; disposable gloves; garden hoses; empty motor oil containers; plastic bags & film (e.g. dry cleaning bags & cellophane); plastic toys; tarps; & small plastics (e.g. utensils, straws, serving cups, etc.)

Misc.: unusable clothing & fabric; cacti & succulents; cigarette butts; diapers; hard shells (e.g., clams, mussels, & oysters); lint; palm fronds; pet waste; produce stickers; & yucca leaves

State law prohibits the disposal of hazardous material into your containers.  For proper disposal options, click here. We also ask that you do not place bulky items, construction debris, electronic waste, or automotive parts in your containers. For bulky items disposal options, click here.

The following is a list of items you should not place in your container:

Electronics can include those devices that utilize electrical wiring, plug into  an electric outlet, or take a battery or light bulb. Examples include (but are not limited to): computers and accessories, circuit boards, extension cords, flashlights, microwaves, phones, stereos, and televisions.

Waste material generated during the construction, renovation, or demolition of a location cannot be placed in a standard cart or bin. Examples of C&D materials include, but are not limited to, asphalt, bricks, carpet, concrete, dirt, doors, drywall, earth, glass, construction, and cabinet lumber, masonry materials, pallets, pipes, plastics, plumbing fixtures, rocks, salvaged building components, scrap metal, roof shingles, tile, and windows.

To order temporary service, visit the City’s website at; scroll down and select the link “Bin and Dumpster Rental.”


E-waste, hazardous waste, and u-waste is NOT accepted in any Athens container and must be disposed of through alternative collection methods, as described here. It is illegal to dispose of these items into a waste container, down the drain, or by abandonment.

Hazardous Waste is any product labeled toxic, poisonous, corrosive, flammable, combustible, or an irritant. Examples include, but are not limited to, antifreeze, automotive fluids, cleaning products, compressed gas cylinders (full or empty), fertilizers, herbicides, paint, pesticides, pool chemicals, solvents, and more.


  • Small Quantity Drop Off

The Thousand Oaks Household Hazardous Waste Facility accepts, for a fee, small business quantities by appointment only. To schedule an appointment, please visit

Hours of operation are Fridays & Saturdays, 9:00 am to 1:00 pm (except most major holiday weekends). The facility is located at 2010 Conejo Center Drive, Newbury Park, CA 91320.

  • Request a Collection

Contact the Athens Customer Care Center at (805) 852-5264 or email to schedule a collection of e-waste and/or hazardous waste. Collection and disposal fees will apply.

Please note: Medicine is NOT accepted by Athens nor the Thousand Oaks Household Hazardous Waste Facility. Thousand Oaks customers can locate drop-off collection sites by visiting (then scrolling down to the “Unacceptable Items” section and clicking on the medications link).



Athens Services encourages reuse and donation of bulky items whenever possible.

Commercial Businesses

Commercial customers are encouraged to contact the Athens’ Customer Care Center to request a bulky item pickup, subject to additional charges for each item. Acceptable bulky items include, but are not limited to, dryers, furniture, mattresses, refrigerators, rugs, tree trunks, washing machines, and water heaters.

Automobile parts, construction debris, and hazardous waste are NOT allowed as part of a bulky item pickup or in any Athens container.

Multifamily Residents

For multifamily dwellings with centralized collection service, Athens will provide bulky item pickup once per month on a designated date, at no additional cost.

Location must be accessible for an Athens’ commercial vehicle to access and park the vehicle at collection point. Collection point must be free of obstructions that may prohibit collection (such as parked vehicles).

Multifamily dwelling residents are encouraged to contact their property manager for more information on their location’s centralized collection service.

Single-family home residents, those with individual cart service, and managers of multifamily dwellings can schedule a bulky item pickup by visiting


Food Waste Scale


Feed people, not landfills! In Ventura County, 1 in 6 people are struggling with food insecurity and lack reliable access to a sufficient quantity of affordable, nutritious food. Businesses are encouraged to partner with a food recovery organization for the donation of surplus, edible food. 

Food donations are legally protected in California and supported by the California Department of Public Health. AB 1219 (California Good Samaritan Food Donation Act) and the federal Bill Emerson Good Samaritan Food Donation Act provide liability protections for entities that make good faith donations of surplus food.

Senate Bill 1383 requires some businesses to arrange for the recovery of the maximum amount of their edible food that would otherwise go to waste. Businesses are required to partner with a food recovery organization and to maintain donation records. For more information on potential partners and implementation requirements, visit

Before you recycle, first consider reuse! Many unwanted, still usable items could have a second life if given the chance. Athens has compiled a list of reuse options including DIY activities; donation options; repair shops; thrift stores; and online giveaway, swap, or sell sites. Visit


Athens provides street sweeping services throughout the City. For commercial streets, street sweeping will be conducted once per week and will occur between 7:00 am to 7:00 pm, Monday – Friday.

If street sweeping falls on one of Athens’ observed holidays, street sweeping will be delayed by one day.


Learn more about the City of Thousand Oaks Trash & Recycling Program.

Thousand Oaks Polystyrene (Foam) Ban

Effective January 1, 2022, sales and distribution of polystyrene are prohibited in the City of Thousand Oaks. Visit for more information.


Thousand Oaks


Please provide us with your inquiry or comments by using the simple email form below or call during our Hours of Service.

Customer Service Number
Customer Service Hours
7:00 AM – 12:00 PM NOON SATURDAY

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