We collect information from and about you over the course of the creation and maintenance of your account, use of our Services, and communications to and from us, as well as certain automatically-collected data based on your utilization of our web-based Services and other Personal Information that may be collected from or through our partners, affiliates, private party clients, and governmental entities.
Account and Transactional Information. Athens Services collects Personal Information in connection with setting up your account and providing you with our Services, including your name, telephone number, e-mail address, date of birth, and home or business and mailing address or other location from which you use our services from the information you provide us through technology, including any use of our Sites that require certain Personal Information or your communication with us regarding our Services. We also collect billing and payment information you use to pay your bills, such as your bank account information and/or credit or debit card information to facilitate online and automatic bill payments; credit history; email address; and/or mailing address if different from the service address. We may also collect Personal Information from devices on our trucks or handheld devices to analyze your use of our Services. This Personal Information may also be collected from or through our partners, affiliates, private party clients, and governmental entities.
Interactions with third-party sources. We may collect Personal Information about you from third-party sources, including things that other third parties may post publicly about you or otherwise provide to us when you interact with or access third-party services through the Sites. For example, we may receive information about you from third-party social media platforms when you send a communication, such as an email or post from a social media interface on our Site. To control the information that we receive from third-party social media platforms, please update your privacy settings in your account on the relevant third-party platform.
Deidentified and anonymous data. We may create de-identified or anonymous data from personal information by removing—or through obfuscation or through other means—data components (such as your name, email address, or linkable tracking ID) that make the data personally identifiable to you.
We may use the information we collect from you to provide our Services to you, facilitate business relationships, comply with our regulatory and other legal obligations, and pursue our business interests. We generally use the Personal Information we collect for the following purposes:
Service providers. We share Personal Information with our service providers that perform certain services on our behalfs, such as web hosting, data analysis, Site operations, and optimization, information technology and related infrastructure, customer service, email delivery, marketing automation, payment processing, content management, and auditing. Our service providers are authorized to use or disclose the Personal Information only as necessary to perform services on our behalf or comply with legal requirements. We require such service providers to contractually commit to safeguards designed to protect the security and confidentiality of Personal Information they process on our behalf.
Affiliates, clients, and governmental entities. We share Personal Information with our affiliates, private party clients, and governmental entities for internal administrative purposes, in accordance with your consent, pursuant to our contracts with those entities, and/or as required by law. In addition, you may be presented with certain information regarding services and products from our affiliates and other trusted partners that we believe you may be interested in. If you choose to learn more about those products and services, you may choose to directly provide your Personal Information to those entities, or have us provide it on your behalf. If you choose to do so, your Personal Information and other information will also be subject to the privacy policies and practices of those third parties.
Third-party digital advertising companies. As with most web services, we do share a limited set of data that is gathered when you visit our Sites, such as cookies and pixels, with third parties for the limited purpose of providing you with tailored digital advertisements.
Corporate transactions. In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business—such as a reorganization, merger, consolidation, restructuring, sale, joint venture, assignment, transfer, change of control, or other disposition of all or any portion of our business, interests, and/or assets—we may share Personal Information with third parties for the purpose of facilitating and completing the transaction.
Compliance and harm prevention. To the extent permitted or required by applicable law, we share Personal Information as we believe necessary (i) to comply with applicable federal, state, and local laws; (ii) to enforce our contractual rights; (iii) to protect or defend the rights, privacy, safety, and property of Athens Services, you, or others; and (iv) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities.
If you share our content through social media, for example by liking us on LinkedIn, following or tweeting about us on Twitter, or following us on Instagram, those social networks will record that you have done so and may set a cookie for this purpose.
We keep your Personal Information for differing lengths of time depending on the type of information, the reason it is maintained, and any business and legal requirements that may apply. We will never retain your Personal Information longer than is reasonably necessary.
You use the Sites at your own risk. We implement and maintain reasonable security procedures and practices, including technical, administrative, and organizational measures to protect Personal Information. Please note, however, that no data that is transmitted over the Internet, mobile networks, or wireless networks, or that is stored electronically, can be guaranteed as completely secure. As a result, we cannot guarantee or warrant the security of the Personal information you transmit to or from our Site.
Our Sites and Services are not directed to or intended for use by any children under the age of 16, and we request that they not provide Personal Information through the Sites and Services. If we become aware that we have collected Personal Information from a child under the age of 16, without parental consent, we will take steps to dispose of that information as permitted by law and in accordance with applicable laws and regulations. If you are a parent or guardian and you believe that your child under the age of 16 has provided us with personal information without your consent, please contact us by emailing firstname.lastname@example.org.
If you would like to stop receiving newsletters or other marketing or promotional messages, notifications, or updates from us or our valued partners, you may do so by clicking the unsubscribe link that appears at the bottom of any of these email communications or by emailing us at CS@athensservices.com, and we will promptly remove you from all correspondence. Please be advised that you may not be able to opt-out of receiving certain service or transactional messages from us.
You may also write to us at: Athens Services 5355 S Vincent Ave Irwindale, CA 91706 Attn: Customer Service
To update or change certain of your contact information, log in to your Athens Services account and make changes in your profile settings, or contact us by emailing us at CS@athensservices.com. If you are a California resident, please read our California Consumer Privacy Statement for information about the privacy rights afforded to you under California law.
You can modify your browser settings to decline or accept cookies. However, in a few cases, some of our Sites’ and Services’ features may not function as designed.
We do not support the “Do Not Track” functionality. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the preferences or settings page of your web browser.
Personal Information We Collect
We may collect the following categories of Personal Information about you:
What We Do With Your Personal Information
Athens Services may collect, use, or disclose Personal Information about you for the following purposes:
Sources of Collected Personal Information
We may collect Personal Information from the following categories of sources:
Who We Share Personal Information With
We limit our disclosure of the categories of Personal Information above to the following types of entities:
We do not sell your Personal Information to third parties. As with nearly every consumer-facing company with a website, we do share a limited set of data that is gathered when you visit our Site, such as cookies and pixels, with third parties in order to allow you to see tailored digital advertisements. To the extent this activity is interpreted as included in California’s broad definition of “data sale,” we have provided California residents with opt-out rights as to that activity as described in Section 12(f) below.
In the last twelve (12) months, we’ve disclosed certain Personal Information to the following categories of third parties:
|Categories of third parties||Categories of Personal Information disclosed|
|Private party clients||Identifiers; protected classifications; commercial information; sensitive information; geolocation data|
|Governmental entities||Identifiers; protected classifications; commercial information; sensitive information; geolocation data|
|Affiliates||Identifiers; protected classifications; education information; commercial information; online activity; sensitive information; geolocation data; inferences|
|Advertising partners||Identifiers; online activity|
Your Privacy Rights
If you are a California resident, you have the following rights under applicable California law in relation to your Personal Information, subject to certain exceptions:
Notwithstanding the foregoing, please note that we may be unable to partially or fully comply with your rights requests for various reasons under California law, which we will identify to you in the event they may apply. In addition, this right does not apply to Athens Services employees, job applicants, or labor contractors.
Any request you submit to us is subject to an identification and residency verification process (“Verifiable Consumer Request”) as permitted by the CCPA. We will not fulfill your request unless you have provided sufficient information that enables us to reasonably verify that you are the consumer about whom we collected the personal information. We will match the identifying information provided by the requestor to the Personal Information provided by the consumer that we already maintain.
Disclosures in response will be available within forty-five (45) days preceding receipt of a Verifiable Consumer Request for a period covering twelve (12) months and for no more than twice in a twelve-month period. Athens Services reserves the right to extend the response time by an additional forty-five (45) days when reasonably necessary and provided consumer notification of the extension is made within the first forty-five (45) days.
You may also designate an authorized agent to request to exercise the above rights on your behalf. The authorized agent may submit a request to exercise these rights by emailing us at CS@athensservices.com. We will respond to requests from authorized agents who submit a verifiable, signed, written request, or evidence that you have provided them with power of attorney.
We currently do not collect household data. If we receive an access or deletion request submitted by all members of a household, we will individually respond to each request. We will not be able to comply with any request by a member of a household under the age of 13, as we do not collect Personal Information from any person under the age of 13.
Notice of Right to Opt-Out
We do not sell your Personal Information. If you wish to opt-out of our sharing of the limited data that is gathered when you visit our Site for purposes of targeted digital advertising, we encourage you to visit the Network Advertising Initiative and/or the Digital Advertising Alliance’s Self-Regulatory Program for Online Behavioral Advertising for more information about opting out of seeing targeted digital advertisements. You may also visit these websites for more information on how you can opt back into the sharing of data. Please note that Athens Services does not maintain this web tracking data in an identifiable manner.
California residents additionally have the right to request information regarding third parties to whom Athens Services has disclosed certain categories of Personal Information during the preceding year for the third parties’ direct marketing purposes under California’s “Shine the Light” law. However, we do not disclose this type of Personal Information to third parties for their own marketing purposes and we permit you to opt-out of any disclosures of non-identifiable Personal Information. If you are a California resident and would like to inquire further, please email CS@athensservices.com.