CONTAINER WAS IDENTIFIED AS BEING ONE OF THE FOLLOWING:
CONTAMINATED – Container(s) serviced AND may be assessed a fee. Please sort your waste properly to avoid further notices and fees. Contamination included the following items:
OVERFILLED OR OVERWEIGHT – Container(s) overfilled or overweight AND may be assessed a fee. Avoid fees and disruptions in service by ensuring the lid closes and the container does not exceed weight restrictions.
If your container was not collected, please remove excess material and contact us to request a pick-up. An additional fee may apply.
BLOCKED OR INACCESSIBLE – Container was blocked by physical obstructions, bulky items, locked gates, and/or road construction. Remove barriers prior to your next service day.
If you need immediate service, remove obstructions or excess material and contact us to request a same-day “go back.” An additional fee may apply.
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