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Pay My Bill

Paperless Billing

Pay My Bill Online

Pay My Bill In Person

Billing Questions
Sample Invoice
How to Register
FAQ

Pay Your Athens Services
Bill Online

Support a cleaner, more sustainable environment by paying your Athens Services bill online. Our secure, easy-to-use online payment portal is available 24/7, allowing you to manage your account anytime, anywhere.

By choosing online bill payment, you can save time, reduce paper waste, and enjoy a fast, convenient checkout experience.

Safe, Secure
& Paperless Billing

Your security matters to us. Athens Services uses a secure online payment system to protect your personal and billing information. You can verify a secure connection by looking for the lock icon in your browser’s address bar.

Ready to go paperless? Simply select “Pay My Bill Online” to get started.
New to online billing? The same link allows you to register and enroll in online payments.

Please note: you will be redirected to a secure third-party payment provider to complete your transaction.

Customer Support
& Accessibility

For visually impaired assistance or help with billing, please contact Athens Services Customer Support at (888) 336-6100. Our team is happy to assist with online payments, account questions, or service requests.

Pay Your Bill In Person
Athens Services Customer Service Center

Athens Services provides three convenient in-person bill payment and account services at select Customer Service Centers across Southern California. Customers can visit a local Athens Services office to pay their trash or recycling bill, request services, and receive personalized assistance from our customer support team.

These locations are ideal for customers who prefer face-to-face service or need help managing their waste and recycling account.

What You Can Do
at an Athens Services Office

When you visit one of our Customer Service Centers, you can:

  • Pay your Athens Services bill in person
  • Request trash, recycling, or organics containers (bins)
  • Get help with billing questions or account details
  • Update customer or service information
  • Speak directly with a local customer experience representative

Irwindale
Office Center

4777 Irwindale Ave.
Irwindale, CA 91706
Phone Number: (888) 336-6100

Athens Operations
and Sustainability Center

2550 Conejo Center Dr.
Thousand Oaks, CA 91320
Phone Number: (805) 852-5264

FAQ
Frequently Asked Questions

  • Can I pay my invoice online?Yes, you can pay your invoice anytime online at your convenience. The service is free and secure.
  • How do I register for online bill pay?To register for Online Bill Pay you will need a copy of your invoice and your access code.
  • Is Online Bill Pay and Auto Pay secure?Yes, Online Bill Pay is safe and secure. Online bill pay payments are processed through Fusebox, a credit card processor, that meets PCI compliance standards. For more information on Fusebox clink on the link below. Payments are processed through the use of tokens instead of storing credit card information. Fusebox and Gateway.
  • Where do I locate my Account Number?It will be located on your monthly invoice. Click on the Sample Invoice Link below to view a quick Invoice Tutorial. Field #1 identifies your account number. Here is a sample invoice
  • What is a Reactivation Fee?A fee applied to permanent commercial accounts once an account is removed from stop service due to bad debt.
  • What is a Resume Service Fee?A resume service fee is a fee applied to residential and commercial accounts is placed on stop service due to non-pay, then resumed after payment is made.
  • Why did my price increase?Changes in monthly rates are generally based on changes to the Consumer Price index (CPI), fluctuations in fuel prices, increases in labor expenses, and solid waste disposal fees. For more information on the Consumer Price Index or the National Gasoline and Diesel, Prices click on the links below. CPI | Gasoline and Diesel National Pricing

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